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Duties in Law
The sector is governed by the following laws:

Law No (2) of 1998 Concerning the Regulation of the Water and Electricity Sector in the Emirate of Abu Dhabi.

Law No (17) of 2005 Concerning the Establishment of Abu Dhabi Sewerage Services Company (ADSSC).

Law No (18) of 2007 Concerning the Amendment of some Provisions of Law No. (17) of 2005.

Law No (19) of 2007 Concerning the Amendment of some Provisions of Law No. (2) of 1998.

Law No (12) of 2008 Concerning the Amendment of some Provisions of Law No. (17) of 2005.

Law No (9) of 2009 Concerning the Amendment of some Provisions of Law No. (2) of 1998.

Law No (12) of 2009 Concerning the Amendment of some Provisions of Law No. (17) of 2005.

The primary duty of the Bureau is to ensure the continued availability of potable water for human consumption and electricity for use in hospitals and centres for the disabled, aged and sick.

General duties are listed in the above laws and encompass a wide range of subjects including the protection of customers and the development of safe and reliable water, wastewater and electricity networks, etc.

  • Ensure the security of the supply of water and electricity in the Emirate.
  • Ensure the connection and supply of water and electricity to all consumers on reasonable demand.
  • Ensure the availability of health and safety guidance regarding water and electricity supply to the public.
  • Publish information relating to standards of performance by licensed operators.
  • Take account of national and international environmental standards and consult with environmental bodies in the Emirate when necessary in relation to consumer and industry interests.
  • Have special regard to the interests of those persons whose lives may be endangered by the lack of potable water and/or electricity and others with special needs in connection with the cost and method of supply and the use of appliances and fittings.
  • Promote competition in the water and electricity sector.
  • Ensure the operation and development of a safe, efficient and economic sector in the Emirate.
  • Protect the interests of consumers as to the terms and conditions and price of supply
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